Preston L Bsc

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Verified Reviewer
| map-marker Rio Verde, Arizona

Destruction of my furniture

Moving Staffers - Destruction of my furniture
Moving Staffers - Destruction of my furniture
Moving Staffers - Destruction of my furniture
Moving Staffers - Destruction of my furniture
Updated by user May 05, 2023

NEVER. You must be joking.

This has cost me thousands of dollars and wasted a lot of my time. I also called U Pack to share with them the experience I had with your firm as they recommended you in the first place.

Original review May 04, 2023
The movers called 30 minutes before the scheduled time stating "family emergency" & requesting he come several hours later. I politely but firmly shared this was a problem due to the commitment time of trailer pickup. He arrived shortly before the end of the loading window. At the other end, my different movers found EVERY piece of furniture with some damage, & a few totally destroyed. A heavy wood and steel coffee table were mangled & broken. Two chairs, one love seat, & a large sectional ALL had poked holes in the fabrique and/or large dirty stains. The sectional will need to be thrown away. It was such a complete damage that I suspect it was intentional. DO NOT DO BUSINESS WITH THIS COMPANY. Shame shame shame on the owners & this deceitful company.
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Loss:
$5000
Cons:
  • Furniture destroyed

Preferred solution: Full refund

User's recommendation: Stay clear. It is a sham company.

Chris O Umf

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible Service